Crastinate

I was discussing internet fame with the most unlikely of people today. The owner of Sleepytime Motel (where I stayed last night) was telling me the pressure he deals with now that Sleepytime is being rated on popular travel sites.

Sleepytime Motel is rated the #1 hotel in Lewiston, ME on TripAdvisor.com. The owner was telling me that the #1 status has brought in more business, but along with it, more pressure to perform. All you need is one bad review and you’ve lost your spot at the top as well as lots of potential business. I won’t be the one to knock Sleepytime off its pedestal. I had a wonderful stay. The room was nice and immaculately clean. The staff was extremely friendly and helpful. I highly recommend anyone staying in that area to stay there.

It’s amazing how the smallest of motels in a small town in Maine is affected so much by Web 2.0. So much, in fact, that it affects behavior and has added another pressure and incentive to provide a good service.

Ely Rosenstock